Get in Touch With Us
Got a question about something you've read on wycombeletting.co.uk, spotted an error, or want to flag a concern about a casino not on GamStop? This page explains how to reach our editorial team and what you can expect once you do.
How to reach the team
Email is the best way to contact us. We read every message that comes in and aim to respond within two working days. Write to us at [email protected].
A short note on what your message is about helps us route it to the right person and reply faster – whether that's a factual query about wagering requirements, a correction to a bonus offer, or something else entirely.
What we can help with
- Questions about our reviews – If a section on withdrawal times, KYC checks, or a specific welcome bonus from our list of trusted non GamStop casinos needs clarifying, ask us directly.
- Corrections – Casino terms change often. Wagering requirements, maximum bonus bets, minimum deposits and payment methods listed for sites like Betmica, Kikibet or Betninja can be updated by the operator at short notice. If something looks out of date, tell us and we'll check it against the current terms.
- Feedback on our coverage – Suggestions for topics we should look at, whether that's live dealer games, sports betting markets, or Curaçao licensing, are genuinely useful when we plan future guides.
- Editorial or partnership enquiries – If you represent a casino operator or an organisation with a relevant proposal, outline it clearly and we'll get back to you.
- Concerns about gambling harm – If you or someone you know is struggling with gambling, please say so in your message. We can point you towards independent support, and we'd rather you contact organisations like GamCare directly for immediate help than wait on us.
Why accuracy matters on a non GamStop casino site
Sites operating outside GAMSTOP typically hold licences from jurisdictions such as Curaçao rather than the UK Gambling Commission, which means the consumer protections that apply to UK-licensed operators – including mandatory self-exclusion via GAMSTOP – do not automatically apply. Because the ownership, terms and licensing status of these casinos can change, and because bonus terms such as wagering requirements, game contribution and cashout limits are set by the operator and can be amended, we rely partly on readers to flag anything that no longer matches what we've published. If you've had a different experience with withdrawal processing, source-of-funds checks, or a payment method than what our review describes, we want to know.
What happens after you send your message
Every email is reviewed by a person on our editorial team, not answered by an automated system. If your query relates to a specific casino's bonus terms or payment processing, we'll check it against the operator's current published terms before replying, since these details can shift without warning. Most messages get a response within two working days; during busier periods it can take a little longer, and we appreciate your patience.
Before you contact a casino directly
If your query is actually about an account issue, a stuck withdrawal, or a bonus dispute with one of the operators we cover, that's usually faster to resolve through the casino's own customer support or complaints procedure rather than through us. We can offer general guidance on how these processes tend to work, but we don't hold account details and can't intervene in individual disputes between a player and an operator.
A note on responsible gambling
We write about non GamStop casinos to help readers understand how they work, not to encourage anyone to gamble beyond what they can afford. If you're contacting us because gambling has become difficult to control, mention this clearly and we'll direct you to GamCare or other independent support services rather than treating it as a general enquiry. Readers already excluded through GAMSTOP should be aware that self-exclusion periods and gambling-blocking software are designed to reduce access, and seeking ways around them carries real risk.
Thank you for taking the time to get in touch. Whether it's a correction, a question, or feedback on our coverage, your message helps us keep wycombeletting.co.uk accurate and useful for other readers doing the same research you are.